What Does Your Outgoing Voicemail Message Say About You?
Posted by Jim Berigan on 03 Feb 2009 in: Best Practices, Donor Development
The great thing about writing a blog on a regular basis is that the author has the opportunity to really dive into a subject and examine it on a microscopic level.
Today is such a day, when we pull out our microscopes and peer deeply into our organization’s image. Let’s talk about voice mail and answering machines. We’ve all got ‘em, but are we getting the most out of them that we can?
This may seem like a very basic point, but I do believe it is worth covering, since I’ve heard many, many dreadful messages that have spoken very poorly of the people who recorded them.
10 Cardinal Rules of Recording Answering Machine Messages
1. Keep it up to date.
It’s embarrassing when you have a message that talks about an event or a date that is two weeks old. If you ever change your outgoing message for a time-sensitive purpose or event, make sure to change it immediately afterwards.
2. Make sure you actually have an outgoing message.
Some schools, who don’t have a fancy voice mail system, still use an old-fashioned answering machine, and these can lose their memory if there is a power outage. Don’t have a client or a school family member have to tell you you don’t have a message on the machine. This is the equivalent to being told your zipper is undone. continue reading
Over the weekend, I found myself in the checkout line of a Toys R Us store in Traverse City, Michigan, with a very excited seven year old. We were just buying one small Lego set, but the joy of a getting a new toy was still overwhelming for my son.
Sometime during the course of your school fundraising experience, it is likely that you will send out a solicitation letter to parents. Maybe you already have. From my own experience, I don’t think this kind of a letter is anybody’s first choice of a fundraising strategy.



